Questions and answers

🚚 How long does shipping take?

We process orders within 1–3 business days.

USA: 2–7 days

Europe: 4–12 days

Rest of the world: 5–15 days

📦 Do you ship worldwide?

Yes, we ship to most countries including USA, Canada, UK, European Union, Australia, and New Zealand.

💳 Is checkout secure?

Yes. All payments are processed through secure and encrypted payment gateways like Shopify Payments and PayPal. Your information is fully protected.

👗 How do I choose the right size?

We recommend checking the size chart on each product page. If you are between sizes, we suggest choosing the larger size for a more comfortable fit.

🔄 Can I return or exchange an item?

Yes. You can return or exchange items within 14 days of delivery as long as they are unused, unwashed, and in original packaging.

❌ Can I cancel my order?

Yes, but only within 12–24 hours after placing your order. After that, your order may already be processed or shipped.

📍 Where are you located?

We operate online globally and work with international warehouses to deliver products directly to your location.

🎁 Do you offer promotions or discounts?

Yes, we occasionally offer special discounts and promotions. Subscribe to our email list or follow us to stay updated.

📦 How can I track my order?

Once your order is shipped, you will receive a tracking number via email that you can use to follow your delivery.